Please see below for the warranty policies for our products.  Note that warranty is applicable to the original purchaser and proof of purchase is required.   

UK Products Canada Inc reserves the right to deny warranty claims should there be evidence of abuse, neglect or misuse of the product.

LIMITED LIFETIME WARRANTY

(Applies to all countries where Limited Lifetime Warranty is allowed)

Underwater Kinetics warrants to the original purchaser that its products are free from defects in materials or workmanship. The Underwater Kinetics Warranty covers materials used in its products to the original purchaser, from the date of purchase, as follows: plastics for 10 years; rubber for 3 years, LED and electronics for 3 years, rechargeable batteries for 90 days and lamps for 30 days. Underwater Kinetics agrees, at its option, to either repair or replace the unit with same or similar available product to the original purchaser within the products warranty period.

Proof of purchase (sales receipt) from an authorized Underwater Kinetics Canada retailer is required to obtain service during the warranty period.

Standard ground freight within Canada for return of repaired/replaced warranty products to the customer will be covered by Underwater Kinetics Canada.

LIMITATION OF WARRANTY

THIS WARRANTY DOES NOT COVER DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE, DIRT, WATER, BATTERY LEAKAGE, TAMPERING, SERVICING PERFORMED OR ATTEMPTED BY UNAUTHORIZED SERVICE AGENCIES OR PERSONS.

THIS WARRANTY IS VALID ONLY IN THE COUNTRY WHERE THIS PRODUCT IS PURCHASED.

UNDERWATER KINETICS SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL,  OR CONSEQUENTIAL  DAMAGES OR FOR LOSS, DAMAGE,  OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM CUSTOMER’S USE OF OR INABILITY  TO USE THE EQUIPMENT  EITHER SEPARATELY, IN COMBINATION WITH OTHER EQUIPMENT,  OR FOR PERSONAL INJURY OR LOSS OR DESTRUCTION OF OTHER PROPERTY, OR FROM ANY OTHER CAUSE.

The company reserves the right under its product improvement policy to change construction or design details without obligation regarding previous models and furnish equipment when so altered without reference to illustration or specification used herein.

To submit a warranty claim, please click here.

HPRC Warranty

HPRC Cases have a lifetime warranty the original purchaser.  Proof of purchase (sales receipt) from an authorized retailer is required to obtain service. The warranty comes into effect from the day of purchase of the goods. UK Products Canada Inc. must be informed of any non-conformity of products purchased (including non-conformity of a product as a result of damages occurred during transport) within 2 (two) months of discovery (terms established by the Consumer Code); please do so by e-mailing info@ukproducts.ca. UK Products Canada Inc. will contact the Customer and either replace or provide parts for the repair to restore the conformity of the product.. Where not possible please contact us to have the product returned and repaired or replaced.

To submit a warranty claim, please click here.

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